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Our offer

CentKom is a communication systems integrator, delivering Network Consultancy, IP telephony applications, contact center solutions and Mobile applications to small and medium sized businesses.
  • Asterisk/IP PBX
  • Mobile and Web apps
  • Fleet management
  • Networking
About us

More value, less hassle

Using a combination of business acumen and expert knowledge of the IT & telecom markets, IP Solutions remove the time and effort involved in finding and managing the most beneficial communication systems for your organization.

Your business transformed

Complete. Powerful. Secure. Simple. On-premise or Cloud solutions that are anything but traditional.

Your world connected

Client and service provider communication platforms that allow for a new level of service performance.

About us

CentKom brings to you latest in the VoIP, mobile application and technology worlds and offers unprecedented hardware and software solutions. We have a team of highly skilled and experienced technical experts who will assist you in every technological aspect, and help overcome any technological issue your business struggles with.

Technologies

We are passionate about Open Source technology because it enables us to provide innovative solutions that are more feature rich, easily integrated and less costly than proprietary platforms, giving your business unrivaled ROI.

We can offer the broadest possible knowledge and in-depth expertise within Asterisk and VoIP systems design. We have successfully implemented many deployments, from the small to the very large, from the relatively simple to the architecturally complex.

Our experience of the Android Market coupled with our talented designers and extremely knowledgeable Android app development team gives us the confidence to take on the toughest of challenges and deliver outstanding Android apps that you would love.

Some of our clients

Services

About Asterisk

The best IP/PBX solution for businesses which can connect any mix of standard hardware from any vendor, communicate through any medium, and integrate with any system, with lowest initial cost.
  • Wired and wireless extensions
  • DECT, Wi-Fi and mobile phones
  • Analog, digital and IP trunks
  • Head phones, soft phones and mobile applications

Asterisk for businesses

Increase your productivity by communicating efficiently trough voice, video and text. We will bring your telephone service to a new level:

  • We will implement a complete call center in your company
  • We will optimize your costs
  • If necessary, we will reduce the number of operators
  • We will increase the speed of processing calls
  • We will increase the quality of offered services
Options
  • Automatic distribution of calls
  • Least cost routing
  • SMS and email notifications
  • Queues
  • Call recording
  • Call encryption
  • SIP extensions from remote locations in the country or abroad
  • Web->SMS
  • SMS->E-mail
  • Integration with smart phones

Asterisk for Dispatcher centers

Increase your productivity by communicating efficiently trough voice video and text. We will bring your telephone service to a new level:

  • We will organize your company in complete call center
  • We will optimize your costs
  • If necessary, we will reduce the number of operators
  • We will increase the speed of processing calls
Options
  • Auto callback on hangup from the customer
  • Automatic distribution of calls
  • Least cost routing
  • SMS and email notifications
  • Call recording
  • Live monitoring
  • Call Duration Reports
  • SIP extension from home
  • Interactive Voice Recordings for incoming calls
  • Redirection of calls (ex. Taxi on night duty)
  • Integration with customer software for distribution of orders

Automated Taxi dispatcher software

Increase your productivity by communicating efficiently trough voice video and text. We will bring your customer service to a new level:

  • Attract new clients
  • Decrease manual work
  • Automated dispatcher software
  • Back-end system for managing drivers
  • Smart phone apps with your logo for customers
  • Analytics & CRM software
  • 24/7 phone and email support
Options
  • Driver Application. Accept and manage orders from your dispatcher and customer apps. The driver's position is tracked via GPS and they will receive a sound notification on a new order.
  • Driver Management. See every drivers activity scores and customer feedback at a glimpse, so you know which drivers need your attention.
  • Analytics. Automatically receive reports showing for example how many orders are coming in and how many end up successfully every week.
  • Integrated CRM. Client's calls and orders are saved with route information so you always know your customers.
  • Secure and reliable. Your data is hosted on multiple cloud servers with daily backups. If you need assistance just reach our free customer support over phone or email. We take your driver and client details very seriously, which means all accounts are password protected to avoid any data leakage.
  • Apps for clients. The app locates your clients address and they can order directly from their app, without needing any input from your dispatcher.
  • Anti fraud management. All client phone numbers are confirmed by SMS.
  • Updates. All future updates are included.